In Clinkr´s mission to build the most accurate and complete community of contact information accessible to anyone, anywhere across the globe, Clinkr is depending on the Users sharing certain information. Being a collaborative community the top-priority of Clinkr will always be the relationship with its community. Clinkr is therefore firmly committed to the security and protection of the personal integrity of the Users of the Services (as defined in the Terms of Service) and their contacts.
Information Collected and Received
When you install the Clinkr Apps, Clinkr will collect location and some technical information from Your device in order to be able to provide You with the Services, namely Your IP address, the unique device ID number and what operating system, operator, screen resolution and version of the Clinkr Apps You use. This information is used to verify that the User device is properly registered and will not be used to identify You personally or be transferred to third parties. We will, however, use this data for statistics and user support as long as You use the Services.
For details regarding permission usage in connection with installation on the Android platform, please see the Clinkr FAQ at www.clinkr.com/support .
Where the User registers a user profile in the Clinkr Apps and via an sms or inbound call verification confirms being the holder of a certain number, the information up-loaded to the profile section of the Clinkr Apps will be received and stored by Clinkr until the User changes or deletes such data or terminates the Services. Compulsory information when creating a profile page is the User’s first name, last name and phone number and additional information that may be provided at the User’s option include, but is not limited to, photo, gender, street address and zip code, county of residence, email address, professional website, Facebook page, Twitter address and a short status message.
Please note that the User personally is responsible for any Content up-loaded to and displayed in the user profile.
In addition, You may provide us with Your user identifier information regarding certain third party services, i.e. Facebook, Google+, LinkedIn and Twitter, necessary for the application to interoperate with such third party services. In that case Clinkr will store and process also that information (and also a mapped photo where applicable), for as long as You use the Services and will not use this information for any other purpose than required in order to obtain interoperability and functionality in relation to such third party services. Please note that we never store any passwords to the mentioned third party services.
Where the Clinkr Apps is obtained from other sources than Apple App Store or Google Play, You may share the names, numbers and email addresses contained in Your device’s address book (“Contact Information”) with Clinkr for the purpose described below under Enhanced Search.
Where the Clinkr Apps is obtained from Apple App Store or Google Play, we will only use Contact Information for sourcing and recognizing and recommending You to people You may know within the Clinkr community.
In addition to Contact Information, if You choose to activate use of a third party Social Network Service, such as Facebook, Google+, LinkedIN or Twitter, within the Clinkr Apps, Clinkr may up-load, store and use the list of identifiers associated with said services linked to the Contact Information in order to enhance the results shared with other Users.
Please note that no other Contact Information than the phone numbers and thereto attached names and email addresses will be received, stored and used from the User’s address book. Other numbers or information that may be contained in your device’s phone book will be filtered away and will therefore not be stored or used by Clinkr. Addresses, passwords and credit card numbers and any other similar information will automatically be prevented from being entered into the Clinkr database by our safety algorithms, that filters any numbers and other information stored in the phone book in a number sequence not compatible with that used for telephone numbers. Please also note that You can always choose not to share Contact Information with Clinkr and if You have shared information and changed Your mind, You can easily delist Your number or opt-out to render your entire Contact Information unavailable for search in the database for Enhanced Search.
We may also associate a name with a phone number through the name tagging functionality, which allows a User who receives a call from a phone number which is not associated with a name in the Clinkr database to indicate a name to be associated with that number. A name will only be associated with the number through this functionality if a sufficient number of Users have indicated the same name for the relevant number.
Enhanced Search functionality and database
The queries against the Clinkr Enhanced Search database are processed only if a numeric phone number is attributed to the query and only if no results are published by an associated or partnering database of Clinkr. The response given to the queried number will be the associated name to that number, if any name is available.
It is important to notice the following distinctions. As an integrity and security measure, only numeric queries are allowed against the Clinkr database for Enhanced Search, i e there will be no result to a name query. Name searches may, however, give result via the Services if a partnering or associated database to Clinkr has numbers available to the name queries. The Users contributing to Enhanced Search can therefore rely on that the Contact Information provided, as a personal integrity precaution, will not enable anyone searching for the number to a certain person direct access to that number. In some cases, Users may, however, use the Services to forward a request to a named person in order to get in touch, please see below about the Clinkr Name Search service.
The database may also – via a “social graph” algorithm - be used to show the User how many other Users that he or she has in common with another User and to suggest other contacts they may have in common. Please note that, if You are presented as a person that the User who made the query may know or as a “similar” person, some of Your profile information entered by you, excluding phone number, will be disclosed to such User.
Your name and telephone number and any other information You choose to submit on Your User Profile will be visible to the person You reach out to when requesting a contact via the Clinkr Name Search service. Your request will be forwarded to that person via an SMS and he or she may choose to share the phone number with You (of which You in such case will be informed of via a push notification), or not, at his or her own discretion, but may also block further request from You or to opt-out of the service altogether at any time. Nobody will under any circumstances receive more than three contact requests via the Clinkr Name Search service during any 24 hours and has anybody received nine request during the last 72 hours, that person will not receive additional requests for the next 72 hours. Excessive requests not delivered will be put on hold in chronological order, unless the recipient actively allows further requests to be forwarded.
Via the Clinkr Name Search service You may be recommended, via a push notification, when there are new contacts that you may know and be interested in getting in touch with.
Opt-Out and Delist Numbers
If a User chooses to disables his account, the Contact Information made available by that User is disabled and will thereafter not be accessible for queries. If any persons do not wish to have their names and phone numbers made available through the Name Search functionalities, they can exclude themselves from further queries by notifying Clinkr via its website at www.clinkr.com or as set forth in the contact details below.
In addition to the above Clinkr may disclose information related to the Users and Contact Information if we believe such action is necessary to:
(a) comply with the law, or legal process served on us;
(b) protect and defend our rights or property (including the enforcement of our agreements); or
(c) act in urgent circumstances to protect the personal safety of Users or members of the public.
In order to provide you with the Services you have requested, Clinkr may sometimes, if necessary, share Your above mentioned information and traffic data with trusted partner service providers and/or agents, i.e. banking organizations or other providers of payment and analytical services or SMS services. Clinkr will always require these third parties to take appropriate organizational and technical measures to protect your personal data and traffic data and to observe the relevant legislation.
The following is a description of how Clinkr may share information about you with trusted third party partners. Should Clinkr add additional partners, this description will be updated:
1. Clinkr uses a third party partner company in order to send You or a third party you wish to contact SMS when you use the Services. In order to send you the SMS, we send the third party company Your and the relevant third party’s phone numbers. This third party SMS partner is contractually obligated only to use these phone numbers for the transmission of requested SMS.
2. Clinkr may use Push Notification Services to notify you about up-dates and important information. In such cases, Your phone number may be part of the notification. This message is sent to the push notification service provider, for delivery to Your device. You may, however, at any time-opt out or disable push notifications in the Clinkr Apps.
4. For the provision of free versions of the Services, Clinkr may also collaborate with a few selected third party advertising networks, which in such case may be provided limited information related to the freemium User’s device (but no other User or Contact Information).
The submission of Contact Information by You and the processing thereof by Clinkr is constitutionally protected under the applicable law, see the Clinkr Terms of Service. Clinkr may, however, disclose information contained in the Service and about you if we determine that for national security, law enforcement, or other issues of public importance that disclosure of information is necessary, always provided, of course, it is also lawful.
Clinkr may from time to time ask you to provide information on your experiences from using the Clinkr Services, which will be used to measure and improve quality. You are at no time under any obligation to provide any of such data. Any and all information which is voluntarily submitted in feedback forms or any surveys that You accept to take part in is used for the purposes of reviewing this feedback and improving the Clinkr software, products and websites.
Cookies and Automatically Collected Information
Clinkr servers may automatically collect data about Your Internet address when You use the Clinkr Services. This information, known as an Internet Protocol address, or “IP Address”, is a number that is automatically assigned to Your computer or other device by Your Internet service provider whenever You are on the Internet. When You request pages from the Services, our servers may log Your IP Address and, if applicable, Your domain name. Your IP Address is used to help identify You and to gather demographic information about our Users as a whole. Clinkr’s servers may also record the referring page that linked you to Clinkr (e.g. another web site or a search engine); the pages You visit on the Services; the web site you visit after Clinkr’s web site; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms You have entered on this web site or a referral site; and other Web usage activity and data logged by Clinkr’s servers. Clinkr uses this information for internal system administration, to help diagnose problems with servers, and to administer our Services. Such information may also be used to gather demographic information, such as country of origin and Internet Service Provider.
Corresponding data may be collected and used for the same purposes when You enable and use the “search the web” functionality within the Clinkr Apps.
We take all reasonable precaution to protect Your information, Contact Information and other Content from misuse, loss and unauthorized access. Although we cannot guarantee this information will not be subject to unauthorized access, Clinkr has physical, electronic, and procedural safeguards in place to protect it. The Information is stored on Clinkr’s servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Accuracy of Collected Information
Clinkr may on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated information retained by Clinkr in connection with the operation of the Services. You have always the right to know what information is stored about You and have any data corrected or deleted on Your request, which should be submitted in accordance with our contact details below.
The accuracy and security of information concerning the Users and their contacts are Clinkr’s highest priority and are they free to opt-in or opt-out of the Services at any time. You can delist Your telephone number from the Clinkr database via a request directly on the Clinkr website and if You choose to disable the Enhanced Search functionality or the Clinkr Apps itself, all Contact Information will be made unavailable for search in the Clinkr database.
Clinkr Services are not intended for or designed to attract anyone under the age of 13 and Clinkr does not intentionally or knowingly collect personal information in the Services from anyone under that age. We encourage parents to be involved in the online activities of their children to ensure that no information is collected from a child without parental permission.
Radhman Technologies Private Limited. Alps Estate, Bangalore, India.
You can also send your enquiries via email to email@example.com.
For Users that may have grievances pertaining to the Services, Clinkr has appointed a Grievance Officer to deal with Your issues. You may reach him/her on firstname.lastname@example.org